The 9/11 Memorial & Museum
New York
4.9(165)
New York: 9/11 Memorial Guided Tour + One World Observatory Entry
4.8
(76 verified reviews)•Operated by ExperienceFirst•
Duration1 h 30 min
Arrive before15 min
Smartphone Tickets
Instant Ticket Delivery
Fast Track
Wheelchair Accessible
Best Times to VisitAfternoon
Live GuideEnglish
About
Pay your respects to the fallen heroes and innocent lives that perished in the World Trade Center attacks on September 11th, 2001. Visit the profoundly moving Ground Zero Memorial at the foot of One World Trade Center, then ascend to the top of New York’s towering skyline at the One World Observatory and look out over the iconic Manhattan skyline.
What's Included
- 90-minute guided walking tour of Ground Zero
- Fast-track entry to One World Observatory
- One hour self-guided visit of One World Observatory
What's Not Included
- Entry to the 9/11 Memorial & Museum
Must Know
- You’ll be provided with timed entry tickets to the Observatory. The actual entry time may vary based on availability
Instructions
1
Before you buy
Under-17s must be accompanied by an adult.
2
On-site usage
- Show your smartphone ticket at the meeting point
- The tour meets at the Westfield Directory on the Main Level of the Oculus (Level C2), near the entrance to the PATH Train. You can enter the Oculus from any direction and walk to the center of the complex, and then go down to Level C2
- Our tour guides will be wearing orange hats
3
After your visit
- The tour happens in rain or snow. The tour has large portion that is outdoors, so please dress appropriately and be prepared for the weather
- In case you are lost or running late, please call 646-801-8692
Observatory Deck:
- Security screenings are in place
- Animals aren’t allowed except service or certified assistance animals
- Only foldable strollers are allowed on the elevator
- Professional photographic equipment is not allowed without approval
- No food or beverages
Some of the Landmarks Included
Top Attraction
One World Observatory
New York
4.8(496)
Meeting Point
Get There
180 Greenwich Street, New York
NY 10007
Reschedule and cancellation policy
Cancel for free until 1 day before your scheduled timeslot and get a full refund.
Frequently Asked Questions
Is fast-track entry available for The 9/11 Memorial & Museum and One World Observatory?
Yes, your ticket includes fast-track entry to The 9/11 Memorial & Museum and One World Observatory, ensuring you enter much faster.
Can I cancel or reschedule my booking?
Yes, you can cancel your booking up to 1 day before your scheduled timeslot to receive a full refund.
How early should I arrive?
It is highly recommended to arrive at the meeting point at least 15 min prior to your scheduled start time.
How much time should I plan for this experience?
You should expect to spend approximately 1 h 30 min exploring The 9/11 Memorial & Museum and One World Observatory.
How much do tickets cost?
Tickets for New York: 9/11 Memorial Guided Tour + One World Observatory Entry start from $79.00.
Do I need to print my tickets?
No, printing is not required for New York: 9/11 Memorial Guided Tour + One World Observatory Entry. You can simply show the digital ticket on your smartphone when you arrive.
How long does it take to receive my tickets?
You will receive your New York: 9/11 Memorial Guided Tour + One World Observatory Entry tickets instantly via email right after your booking is confirmed.
What languages does the live guide speak?
The live guided experience is available in the following languages: English.
From
$79.00
Check Availability
Free Cancellation
Cancel for free until 1 day before your scheduled timeslot and get a full refund.
Compare Similar Tickets & Experiences
Side-by-side comparison of prices, durations, inclusions, and features
| Ticket | Price from | Duration | Guides | Features | Venues Included | Cancellation | Rating | View |
|---|---|---|---|---|---|---|---|---|
Current Item New York: 9/11 Memorial Guided Tour + One World Observatory EntryExperienceFirst | $79.00 | 1 h 30 min | EN | Smartphone TicketsInstant Ticket DeliveryFast TrackWheelchair Accessible | Up to 1 day before | 4.8 (76 reviews) | Book | |
| One World Observatory: Skip All Lines One World Observatory Deck | $58.79 | - | EN, ZH, FR, DE, IT, JA, KO, ES | Smartphone TicketsInstant Ticket DeliveryFast TrackWheelchair Accessible | Up to 1 day before | 4.7 (261 reviews) | Book | |
| Ground Zero All-Access Guided Tour + 9/11 Museum + One World Observatory ExperienceFirst | $109.00 | 4 h 30 min | EN | Smartphone TicketsInstant Ticket DeliverySkip The LineWheelchair Accessible | Up to 1 day before | 4.9 (89 reviews) | Book | |
| One World Observatory: Skip All Lines + Flexible Entry One World Observatory Deck | $69.99 | - | EN, ZH, FR, DE, IT, JA, KO, ES | Smartphone TicketsInstant Ticket DeliverySkip The LineFast TrackWheelchair Accessible | Up to 1 day before | 4.7 (67 reviews) | Book | |
| One World Observatory: VIP Tour One World Observatory Deck | $80.57 | - | EN | Smartphone TicketsInstant Ticket DeliveryFast TrackWheelchair Accessible | Up to 1 day before | 3.7 (3 reviews) | Book |
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Flexible Cancellations
Change your New York: 9/11 Memorial Guided Tour + One World Observatory Entry plans with no stress. Most featured tickets offer free cancellation up to 24 hours before your scheduled visit.
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